Items are priced per single bulb unless it is stated otherwise. We hope to supply everything on the website that is available to order, but there are sometimes difficulties and things may not grow as we intended or expected. We do not normally make substitutions except within our Collections if stocks are insufficient.
Roughly once a month we send out a newsletter which contains upcoming events, nursery and bulb related news, special offers and more. To sign up (or to unsubscribe) you can change your options on the communications preferences page of your account. You must be signed in to change this setting,
Please order early to avoid disappointment, ie from mid January for snowdrops and other items for Spring despatch and from July for Late Summer and Autumn despatch. Orders can be placed by post or telephone 01460 242177 or via this website.
We despatch your orders as follows:
Snowdrops in the Green from early February (weather permitting)
Spring orders from February to April (weather permitting)
Late Summer orders from August to September
Autumn orders from September to late November
Collection of an order can be made from our address. We will notify you when the order is ready and we then arrange a date for collection at times when we are open for this. Postage is of course waived for collections. On occasions we can take pre-arranged orders to events that we are attending.
Payment must be made either
( Methods 3 & 4 are not available through the website but can be arranged through the office.)
Full invoices are sent to you (or emailed) as an acknowledgment on the same day that we send your parcel confirming the despatch date, invoice value and payment details. Please then expect the parcel and contact us after 10 days if it does not arrive.
We would prefer to adjust your payment and supply what you order, rather than send you something vaguely similar.
If you use online banking you might notice that an apparent payment has been taken once you have placed your order using a debit or credit card. This is not down to Avon Bulbs but is an authorisation hold or preauthorisation carried out by credit and debit card providers, which can reduce your balance of available funds. Authorisation holds or pre authorisation may show on your account as a pending payment anywhere from one to thirty days, depending on your issuing bank and their policy. Avon Bulbs will only request and receive payment once your order is despatched.
We aim to sell bulbs and plants of good quality. If, on receipt of an order from us, you are not satisfied with any part of it please contact us to discuss any issues. We can usually resolve any such matters with an explanation or some reassurance based on many years of experience. However if that does not resolve the issue you are welcome to return anything that you feel is not accurately described or below expectation levels. We will refund the costs of anything returned (goods and postage) within a reasonable time of despatch (around 2 weeks). However we cannot be held responsible for the bulbs beyond this. Nature is sometimes unkind and though most bulbs are tough, they do have their limits.
We always aim to send out flowering sized bulbs but we cannot necessarily guarantee that all the bulbs will flower in their first season, although we would expect the vast majority to do so. We do guarantee that they are correctly labelled as much as we can, but if there are errors in that regard we will replace the bulbs with the correct ones as soon as possible or make a full refund if we cannot do so.
We are sorry but we have had to suspend sending our plants and other products to Northern Ireland or Europe. Phytosanitary Certificates together with all the additional time and effort for inspections and issues to do with VAT makes the costs prohibitive. There is one exception. If you are interested in receiving in our dormant snowdrop list (in the Summer) we can provide it and the costs of their supply. Please note that orders for 2023 are now closed.